Shipping Policy

Bladehead Brand does not guarantee specific delivery dates. Title to and risk of loss of Products pass to you upon Bladehead Brand delivery of the Product to the carrier at Bladehead Brand shipping point. If you encounter any issue with a shipment (including damage, loss in transit, or receipt of an incorrect Product), you must notify us within thirty (30) days of the actual or estimated delivery date. For shipments reported as “delivered” by carrier tracking that you have not received, you are responsible for filing a claim directly with the carrier; Bladehead Brand will not resend or refund such orders absent evidence of carrier error. Bladehead Brand will not be liable for packages refused or held for delivery. Refunds will not be issued for orders: (i) refused or abandoned by the recipient; (ii) that cannot be delivered due to incorrect or incomplete address information provided by you; or (iii) seized, held, or destroyed by customs or other governmental authority.